Privacy Policy

Effective Date: 10.03.2025

Better Begins B.V. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your data, particularly in connection with Kinisi experiences and our website.

1. Data Collection and Usage

We only collect and process personal data that you voluntarily provide (e.g., through contact forms, email communication, or our client intake forms). This may include:

  • Name

  • Email address

  • IP address

  • Any additional personal details you share

We use this data to respond to inquiries, improve our services, and, if applicable, assess your suitability for Kinisi experiences.

2. Legal Basis for Processing

We process your data based on the following legal grounds under the GDPR:

  • Consent: When you voluntarily submit personal or sensitive information.

  • Legitimate Interests: To ensure the functionality, safety, and security of our services.

3. Cookies and Tracking

We may use cookies to enhance your user experience and analyze site traffic. You can disable cookies through your browser settings at any time.

4. Third-Party Services

We may use third-party tools (such as analytics platforms) that process your data. These providers comply with GDPR and maintain their own privacy policies.

5. Client Intake Forms & Sensitive Information

As part of our Kinisi client intake process, we collect data that may be classified as sensitive personal data under GDPR. This includes:

  • Physical and mental health history

  • Medication use

  • Psychological self-assessments

  • Therapeutic history

  • Personal reflections related to emotional wellbeing

Purpose of Collection: This sensitive information is collected solely to:

  • Assess your safety and suitability for a Kinisi experience

  • Support our facilitator-matching process

  • Guide personalized care and preparation

Storage and Security: Your intake data is stored securely on platforms such as Airtable and Notion. Access is restricted to authorized Kinisi team members and clinical advisors. We apply encryption and access controls to protect your data.

Data Retention:

  • If you do not proceed with a Kinisi experience: data is deleted after 6 months.

  • If you do proceed: data may be securely retained for up to 3 years to support ongoing care and integration.

Consent: By submitting your intake form, you explicitly consent to the collection and processing of your data as outlined above. You may withdraw your consent at any time.

6. Your Rights

Under the GDPR, you have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Object to processing

  • Withdraw consent

To exercise these rights, please contact us at: sophie@kinisi.life

7. Data Security

While we implement strong security measures, including encryption and access restrictions, no method of transmission over the Internet is completely secure. We are committed to continuous improvement in safeguarding your information.

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be published on this page with an updated effective date.